FAQs
1. What types of spices do you offer?
We offer a wide variety of spices, including but not limited to, cumin, coriander, black pepper, turmeric, and specialty blends. Please browse our product catalog for the complete list.
2. How do I place an order?
You can place an order directly through our website. Simply add your selected items to the cart and proceed to checkout. If you need assistance, feel free to contact our customer service team.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and PayPal. All payments are processed securely.
4. How is my order shipped?
We are working on online orders and delivery methods and update on this very sooner
5. What is your return policy?
If you are not satisfied with your purchase, you may request a return for a full refund or exchange within 7 days, provided the item is in its original packaging. Please note that certain items may be non-returnable or non-refundable.
We encourage you to review our returns and refund policy for complete details on eligibility and conditions
6. Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for businesses and wholesale customers. Please contact us directly for more details on pricing and availability.
7. Where can I find recipes using your spices?
You can check our Recipes section on the website for a variety of dishes and ideas using our spices. We are always adding new recipes, so be sure to check back often!
8. How do I contact customer service?
You can reach our customer service team via the Contact Us page on our website, or by emailing us at info@mkelite.com.au or mkelite.australi@gmail.com. We’re here to help!
